Neuracle science (hereinafter referred to as "the Company") establishes and discloses the following privacy policy in accordance with Article 30 of the Personal Information Protection Act to protect the personal information of data subjects and to handle related grievances promptly and smoothly.
1. Purpose of Processing Personal Information
The Company processes personal information for the following purposes. The processed personal information will not be used for purposes other than the following, and prior consent will be obtained if the purpose of use changes.
| Purpose | Personal Information Items | Retention Period |
|---|---|---|
| Customer inquiries and consultations | Name, Email, Phone Number | 1 year after processing inquiries |
| Service usage records | IP Address, Cookies, Visit Records | 6 months |
2. Period of Processing and Retention of Personal Information
The Company processes and retains personal information within the period of retention and use of personal information as stipulated by law or within the period agreed upon by the data subject when collecting personal information.
3. Provision of Personal Information to Third Parties
In principle, the Company does not provide personal information of data subjects to external parties. However, exceptions are made in the following cases:
- When the data subject has given prior consent
- When required by law or for investigative purposes in accordance with legal procedures and methods prescribed by law enforcement agencies
4. Procedures and Methods for Destroying Personal Information
The Company promptly destroys personal information when it becomes unnecessary, such as when the retention period has expired or the purpose of processing has been achieved.
| Destruction Procedure | Destruction Method |
|---|---|
| Unnecessary personal information and files are deleted according to internal policies. | Electronic files: Deletion and overwriting Paper documents: Shredding |
5. Rights of Data Subjects and How to Exercise Them
Data subjects may exercise their rights to request access, correction, deletion, and suspension of processing of personal information at any time with the Company.
6. Measures to Ensure the Security of Personal Information
The Company takes the following measures to ensure the security of personal information.
- Administrative measures: Establishment and implementation of internal management plans, regular employee training, etc.
- Technical measures: Management of access rights to personal information processing systems, installation of security programs, etc.
- Physical measures: Access control to computer rooms, data storage rooms, etc.
7. Personal Information Protection Officer
The Company has designated the following person as the Personal Information Protection Officer to oversee the handling of personal information, resolve complaints, and provide remedies for data subjects.
Personal Information Protection Officer:
Contact: +82-2-6949-0409
Email: contact@neuracles.com
8. Changes to the Privacy Policy
This privacy policy is effective from August 22, 2024. Any additions, deletions, or modifications due to changes in laws, policies, or security technologies will be notified through announcements at least 7 days before the changes take effect.